Legal
Privacy Policy
Last Updated
This Privacy Policy explains how we collect, use, protect, and share personal information when you interact with our website and engage our design and development services. We work with business clients located in Israel and across Europe, and we are committed to handling personal data responsibly and in line with the data protection standards that apply in these regions. By using our website or working with us, you agree to the practices described in this policy.
Information We Collect
We collect the information you choose to share with us directly, such as your name, email address, and other contact details when you complete a form or reach out to us, together with project details and business information you provide during an engagement and any payment or billing information needed to deliver our services. In addition, when you visit our website we automatically collect limited technical information, including your IP address, browser and device characteristics, the pages you view and how long you spend on our site, as well as data gathered through cookies and similar technologies.
How We Use Your Information
We use the information we collect to provide and improve our services, to communicate with you about projects and proposals, to process payments and manage billing, and to understand how our website is used so that we can make it more helpful. With your consent, we may also send occasional updates about our work and approach. We only process personal data for clearly defined purposes and do not use it in ways that are incompatible with those purposes.
Legal Bases for Processing
We process personal data only where we have a proper legal basis to do so. Depending on the situation, this may be because processing is necessary to perform a contract with you, because you have given your consent, because we have a legitimate interest in operating and improving our business that does not override your rights, or because we are required to comply with a legal obligation. Where we rely on consent, you may withdraw it at any time.
Information Sharing
We do not sell, rent, or trade your personal information. We do not collect end-user data on behalf of our clients, and we do not host or hold our business partners’ databases. We share the limited information you provide only with trusted service providers who help us operate, such as hosting, analytics, and payment processing partners, when required by law or to protect our legal rights, in connection with a business transfer or merger, or with your explicit consent. Any providers who process data on our behalf are required to protect it and use it only for the purposes we specify.
International Data Transfers
Because we serve clients in both Israel and Europe, personal information may be transferred to and processed in countries other than the one in which you are located. Whenever we transfer data across borders, we take steps to ensure that it continues to receive an adequate level of protection, relying on recognized safeguards and contractual protections with the parties involved. We treat all personal data with the same care regardless of where it is processed.
Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include restricting access to data, using secure infrastructure, and reviewing our practices regularly. While we work hard to safeguard your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as it is needed to fulfil the purposes described in this policy, including providing our services, maintaining business records, and meeting our legal and accounting obligations. When personal data is no longer required, we take reasonable steps to delete it or anonymize it securely.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, analyze site performance, and provide more relevant content. You can control or disable cookies through your browser settings, although doing so may affect how parts of our website function.
Your Rights
Subject to applicable data protection laws, you have rights over the personal information we hold about you. These may include the right to access your data, to correct inaccurate information, to request deletion, to receive your data in a portable format, to object to or restrict certain processing, and to withdraw consent where processing is based on it. You also have the right to lodge a complaint with the relevant data protection authority. To exercise any of these rights, please contact us using the details below, and we will respond within the timeframes required by law.
Third-Party Services
Our website may contain links to third-party websites or services that we do not operate. This policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on our website and revise the date shown. We encourage you to review this page periodically.
Contact Us
If you have any questions about this privacy policy or how we handle personal data, please contact us at office@unicoo.io.

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